Health

Haisla Nation promotes the health & wellness of the Haisla community.

The Haisla Health Centre staff is overseen by the Director, Health and Wellness and consists of two units:

-Community Wellness

-Clinical Health

Roles at the Health Centre include:

-Clinical Counsellor

-Registered Nurse

-Licensed Practical Nurse

-Patient Care Aides

-Patient Travel Clerk

-Home & Community Care Coordinator

-Homemakers

-Funding Coordinator

-Community Health Representative

-Outreach Support Worker

Along with providing the tools for a healthy nation, the following is offered through the Haisla Health Centre: information on accessing FNHA Health benefits, immunization care, diabetes education, pre and post natal care, providing help for those needing financial assistance (e.g. denied medical benefits), Homecare and/or Homemaker Services for band members needing care in their home; support for those that need assistance for Alcohol and Addictions Awareness; travel assistance to and from MEDICAL appointments, and supplying elder care.

Appointment Cancellation Policy for Haisla Health Centre

At the Haisla Health Centre, we are committed to providing quality care and support to our clients. To ensure that all clients have the opportunity to receive timely care, we kindly request adherence to our cancellation policy as outlined below for Homecare, Physiotherapy, and visitations with Amanda Sparkes our registered clinical counsellor:

1. Appointment Cancellations

• Notice Period: We require a minimum of 24 hours notice for appointment cancellations or rescheduling. Your appointments are very important to us, and they are reserved especially for you.
• How to Cancel: Cancellations can be made by phone by calling: 250-632-3600

2. Rescheduling Policy

• Clients may reschedule their appointment, provided they give at least 24 hours notice.

3. No-Show Policy

• Please understand that when you cancel outside of the 24-hour notice window, we miss the opportunity to schedule appointments with clients on our waiting list. You will be considered a “no show” if you do not show up within fifteen minutes of your appointment start time.

Thank you for your understanding and cooperation. This policy helps us to serve all of our clients effectively and maintain a high standard of care.

If you have any questions regarding this policy, please do not hesitate to contact us.

Haisla Health Centre

Contact Information: 250-632-3600

Effective Date: October 23, 2024