Concerns hold significant importance to us, and we are dedicated to addressing them in an effective manner.

We kindly request that any issues or concerns pertaining to our organization, its workforce, or any other relevant matters be communicated through the designated channels.

A structured process has been put in place to manage and resolve concerns to the best of our capacity.

It is essential to note that addressing concerns via social media, particularly when referencing specific employees, may not yield the most productive results.

To ensure a respectful and productive resolution, we encourage individuals to utilize the established communication channels shown in the illustration below.

The following illustration outlines the steps to take should you wish to express a concern/complaint and the program contacts are listed below for your information.

As an organization we continue to work toward efficient and effective services for our membership and hope you find the information a helpful resource.