The Supplemental Medical Assistance program helps cover the gap between your own health coverage and the costs of your medical services.

Once you have contacted and used your coverage through the First Nations Health Authority, and your own private insurance if any, you can apply for the Supplemental Medical Assistance program.


A Q&A on Supplemental Medical Assistance

Who handles my benefits?

When it comes to your health benefits, Haisla Nation Council and the Health Centre pays approximately nothing.

Wait, really?
Yes! Your health benefits are actually paid for by the First Nations Health Authority (FNHA).
They pay for your benefits to the Medical Services Plan (MSP) for the province, and handle your coverage eligibility.

So am I eligible for…

Let us stop you right there! If you want to know if you have medical coverage for something, your first stop is the FNHA toll-free phone number, 1-800-317-7878. They know your medical coverage. Employees at Haisla Health actually cannot access that information.

How does Haisla Health help?

Haisla Health offers the Supplemental Medical Assistance program! The program will fill the gap between what your health coverage, well, covers, and what you have to spend out of your own pocket. This also includes medicine and dental costs. This program makes sure there are no barriers between Haisla members and their medical services.

How do I access the Supplemental Medical Assistance program?

Contact the Haisla Health Centre to receive the application form. Call either 250-632-3600, or e-mail the Community Health Representative at Fill out the form, and make sure you have all of your documentation – receipts, letters, especially documentation that FNHA coverage has either denied you or only paid a portion of costs – and bring that all back to the Health office (you can even fax it to 250-632-3686!) for processing.

How long does it take?

Processing applications can take up to two weeks – the time may depend on if you remembered all your paperwork!

Download a full list of First Nations Health Benefits (Plan W) Over the Counter Drug Benefits as provided by Pharmacare and the Ministry of Health.

Contact the Haisla health department if you’d like a hard copy of the list.

The Haisla Health Centre can be reached by phone at 250-632-3600.

Health Centre contacts can be viewed on the Contact page.

Haisla Nation Council’s staff Social Worker is Jennifer Lagace.

PHONE: 250-639-9361 extension 350   FAX: 250-632-3686   EMAIL:

Creative Light Expressions Counselling Services with Miriam Windsor.

E-mail to connect with her and receive a referral form for her services. (You may also contact the Health Centre directly.)

James Harry Sr. offers outreach and peer support services for Haisla members in Vancouver, particularly in the Downtown East Side.

James Harry Sr., Outreach/Peer Support Worker
Main Ph.: 604-251-4844
Cell: 604-833-2939

The Haisla Health Centre has compiled these help-lines and counselling contacts which are available for anyone to access:

The provincially and federally funded 24/7 First Nations Health Authority (FNHA) sponsored KUU-US Crisis line at 1-800-588-8717 or 1-800-KUU-US17, that provides mental health counselling across the province.

FNHA accredited mental health counsellors:


Kirsten Morgan (Jukes-Huges), 250-877-0794

Ruth Murdoch, 250-847-4989

Jessican Williams, 250-643-0096


Elizabeth Larson, 778-202-1670


Dr. Ted Altar, 250-635-3888

Deborah McCooey, 250-615-6548

Joelle McKiernan, 250-635-6707

Devin Thomas Pollitt, 250-635-0980

Katharine Smith, 250-631-6194

Susan Viveiros, 250-615-7532

In order to get fully funded by FNHA to go the above counsellors is to cite a relative who went to Residential school. They would need the relative’s legal name, birthdate and the name of the residential school he or she attended.

For members who want to attend drug and addictions treatment and healing centres the list is: Note: FNHA will only fund treatments received at accredited centres.

KITIMAT – Gya Wa’Tlaab Healing Centre, 250-639-9817

VANDERHOOF – Carrier Sekani Family services, 250-567-2900

VANCOUVER– Hey-Way-Nogu Healing Circle For Addictions Society, 604-874-1831

ROUND LAKE – Interior Native Alcohol and Drug Abuse Society, 250-546-3077

PORT ALBERNI – Kackaamin Family Development Centre, 250-723-7789

ALERT BAY – Namgis Treatment Centre, 250-974-5522

WILLIAMS LAKE – Nengayni Wellness Centre, 250-989-0301

DAWSON CREEK – North Wind Healing Centre Society, 250-843-6977

CRESTON – Three Voices of Healing Society, 778-526-2501

VICTORIA – Tsow – Tun Le Lum, 250-390-3123

KITWANGA – Wilp Si Satwx ( House of Purification), 250-849-5211